We do not hold items in stock. All of our products are made to order. Production time is different depending on the product selected. Candles and book sleeves from our catalogues are prepared for shipping between 3 and 5 business days. Custom orders are made within period of 10 business days. The rest of our items are ready to ship in 1 - 3 business days.

The products from our catalogues are prepared for shipping between 1 and 5 business days, depending on the products selected, counting from the day following the date of the order. Custom orders are made within 10 business days. The magnetic bookmarks are ready to ship in 1 - 2 business days. If you have chosen to pay with a debit/credit card, the order begins processing after the payment has been received.

IMPORTANT! During the Black Friday campaign and other sales, the deadline for making and sending the ordered items is within 10 working days due to heavy workload.
International orders start to be processed the next day after receiving the payment.
The delivery for Bulgaria takes 1-2 days. The delivery abroad usually takes 1-2 weeks.
We work hard to execute the orders as quickly as possible. Please, contact us beforehand if the candles are meant as a gift and you need them by a certain date.

The price of delivery to Speedy's office is BGN 6.00. The price of delivery to an address depends on the total weight of the ordered items. In your "cart" you will see the shipping price before the order is finalized. We offer free shipping for local customers when the total amount of the purchase is above 45.00 BGN.

For each order placed, you must receive an email containing your order data confirming that it has been accepted. If you don't find one in your mail, check the SPAM folder - sometimes emails get stuck there. If there isn't any email (which is unlikely), contact us through the contact form.

Yes, we do. For international orders you must pay in advance the total amount of ordered products and the shipment cost. You can use debit/credit card or PayPal. You can see all methods and the total payment amount in your "cart" before completing the order. We will start processing your order the next day after receiving the payment. The products from our catalogues are prepared for shipping between 1 and 5 business days, depending on the products selected, counting from the day following the date of the order and for custom orders - 10 business days. We use the services of "Bulgarian post" PLC. After we send the items, we will send to your email a tracking number of the package.  Typically, the goods are delivered within 1-2 weeks of the date of dispatch, but sometimes delays occur which do not depend on us. Please contact us if you have not received your shipment for 3 weeks after it has been shipped. We ship all of our international shipments with а "Priority" option. This means that they are insured against possible loss, theft or damage, and have a shorter delivery time than those without these options.
Keep in mind that some countries may have customs fees that you have to pay. Be informed in advance whether this applies to yours. With Scent of Books is not responsible for any customs charges incurred. 

All of our products are insured, so please contact us immediately.
For Bulgaria:
All shipments have an option "Open before pay". It means that you should check them in the presence of delivering courier. If you find that your item is damaged during the transport (for example: there is a broken candle), the courier will give you a protocol, which you should fill in. We will send you a new product as soon as possible at no extra cost by your side.
With Scent of Books is not responsible for unverified packages.
For foreign countries:
If your shipment arrives damaged, contact us immediately and send us pictures, so we can inform the post office and take the necessary actions.

Yes, we do. You have 14 days from the date of receipt of the products in which you can claim your willingness to replace your order or return it. For the purpose you must fill our form in the "Return/Exchange" category. Please note that upon return or replacement at your request, without our fault (a substantial defect on the product, the wrong product sent), all shipping costs are at your expense. You can learn more about our Conditions for Return and Exchange of Goods HERE.

You can change your order if it has not been sent to you yet. In this case, please contact us by an e-mail ([email protected]), at the phone or via our contact form on the site.